30–45 days before move-out · Written notice required · Your lease controls the timeline
- CriticalRead your lease — find the exact notice clause — know the required number of days and whether it must arrive by a specific date (e.g. "first of the month")
- CriticalWrite your notice to vacate — include your name, unit number, property address, intended move-out date, and submission date. Keep it factual and brief.
- CriticalSend via certified mail AND email — certified mail creates a legally documented timestamp; email creates a second independent record. Do both. HRS §521-71
- Photograph your notice before sending — back it up to cloud storage, not just your phone
- Save USPS tracking confirmation — confirms delivery date and time
- Save any acknowledgment from management — email, text, or written response confirming receipt
- Request a joint walk-through in writing — ask management to conduct a final inspection with you present before move-out. This is your chance to dispute claims before they become deductions.
1–2 weeks before move-out · Do this before you start cleaning · This is your evidence
- CriticalVideo walkthrough of every room — narrate as you go. State the date and time aloud at the start. Cover every wall, floor, ceiling, window, door, and fixture.
- CriticalPhotograph every wall in every room — scuffs, marks, nail holes, paint condition. These are mostly normal wear and tear — document them so they can't be billed as damage.
- CriticalPhotograph every appliance — stove, fridge, microwave, dishwasher, AC, washer/dryer. Open them and photograph inside. Note any pre-existing damage or malfunction.
- Photograph all doors, hinges, and locks — condition and operation
- Photograph all windows and screens — cracks, missing screens, frame and seal condition
- Photograph all floors and carpets — worn areas, stains, tears. Wear patterns in high-traffic areas are normal wear and tear and not chargeable. HRS §521-44
- Photograph all bathroom fixtures — toilet, tub, shower, sink, tiles, grout. Note pre-existing stains, rust, or damage.
- Photograph all light fixtures, outlets, and switches
- Compare against your move-in photos — pull up your move-in documentation and compare room by room. Note anything pre-existing.
- Email all photos and video to yourself immediately — creates a second independent timestamp outside your device. Google Photos and iCloud preserve metadata.
- Back up to cloud storage — photos on a phone you lose are photos that don't exist in court
Final days before move-out · Leave it at least as clean as you found it
- Kitchen — clean oven inside and out including burners, drip pans, and exhaust hood
- Kitchen — clean refrigerator inside, outside, top, and underneath. Defrost if needed. Remove all food.
- Kitchen — clean dishwasher inside including filter and spray arms
- Kitchen — clean all cabinet interiors and exteriors, countertops, backsplash, sink
- Bathrooms — scrub toilets, tubs, showers, sinks, tiles, grout, and mirrors
- All rooms — wipe down baseboards, light switches, and outlet covers
- All rooms — clean all windows, sills, and tracks inside and out
- All rooms — vacuum carpets and all floor corners; mop hard floors
- All rooms — wipe down doors, door frames, and closet interiors
- Remove all nails, screws, and wall anchors — spackle small holes to demonstrate good faith (small nail holes are normal wear and tear)
- Remove ALL personal property — anything left behind can be billed as a disposal fee
- CriticalPhotograph the cleaned unit immediately after cleaning — a final video walkthrough after cleaning is proof of condition at move-out
The day you hand over keys · Do not leave without completing all of these
- CriticalFinal video walkthrough of every room — on the day you leave, after the unit is empty and clean. Narrate the date and time aloud.
- CriticalPhotograph all utility meter readings — electric, water, gas if applicable. Date and time in frame.
- Return all keys, fobs, gate remotes, and parking passes — get written acknowledgment of what was returned and when
- CriticalGet a written, signed receipt for key return — date, time, items returned, management signature. The 14-day deposit return clock starts here. HRS §521-44
- If joint walk-through occurs, take notes — write down everything management says. Do not agree verbally to any charges. Get concerns from management in writing before signing anything.
- Do not sign any document waiving deposit rights — you cannot be required to waive your right to a deposit return as a condition of returning keys
- CriticalProvide your forwarding address in writing — via email AND certified mail. Management cannot later claim they did not know where to send the deposit. HRS §521-44
- Cancel or transfer all utilities effective today
- File a USPS change of address form
- Log today's timeline — arrival time, departure time, who was present, what was said
After move-out · Hawaii law is clear · 14 days, full stop
- CriticalMark day 14 on your calendar — count from the date you returned keys and vacated, not from when you gave notice
- Days 1–14 — wait — do not contact management demanding the deposit before day 14. The clock is running.
- If deposit arrives in full within 14 days — review carefully, deposit the check, keep all records
- If itemized statement arrives within 14 days — review every deduction. Challenge anything that is normal wear and tear or pre-existing damage. Respond in writing.
- CriticalIf day 14 passes with nothing — send demand letter immediately — certified mail, keep proof. See the template below.
- Dispute deductions in writing — state specifically which deductions you contest and why, with photo evidence attached
- Contact Hawaii Legal Aid for free guidance — 808-244-3731
- File with Hawaii AG Consumer Protection if needed — 808-586-1282
- File in Hawaii Small Claims Court — no dollar limit for deposit claims. Minimal filing fee. No lawyer required.
Use this if 14 days pass with no deposit and no itemized statement
Need a repair demand, early termination fee dispute, or illegal entry notice? The Demand Letter Templates page has fillable versions of all four — type your details and copy or print, ready for certified mail.